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The Art of Accounts Receivables

Registration is closed.

14th November, Thursday
9:30am to 12:30pm
Concourse 1, Level 2 2985 Jalan Bukit Merah, Singapore 159457



In today’s competitive market, organizations are required to secure and defend their accounts receivables and revenue risks. As the going gets tough, the sustainability of business becomes more challenging. So, what are the best practices to safeguard your credit exposure?

This is an exclusive invitation to a workshop on accounts receivables techniques. It will cover practices and assessment tools, designed to help you and your staff understand and learn how successful calling strategies can help in faster debt recovery.


Programme Highlights

9.30am Registration
10.00am Productivity $ Gain
10.15am Criteria as a Good Debt Collector
Handling Collection Issues
Successful Collection Procedure
11.20am Tea Break
11.35am Dos & Don’ts in Telephone Collection
Recommended Collection Tools
12.30pm End of Seminar


Speaker profile

Ms Joanna Ong Zhengyun is the Marketing Manager of DP Information Network Pte Ltd. She holds a Bachelor in Information Systems with Second Major in Marketing. She specializes in customer support and assists in the development of a strong credit bureau community. She is also involved in driving DP SME Commercial Credit Bureau, a neutral entity that helps collect available payment information.


To register, click HERE for reply form and email to: or register ONLINE not later than 07th November 2013.


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Programme is tentative and is subject to change at the sole discretion of Singapore Manufacturing Federation.

Should you require further information or assistance, kindly contact Agnes Tay at 68263011

Agnes Tay

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