Testimonials

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电子付费方案 买卖双方共创双赢

To find out further on the government support provided to heartlanders, feel free to speak with our business advisor HERE.

 

To view the full article from Lianhe Zaobao

ESG Heartlands Go Digital (HGD) Ep2 E-commerce_V1

To find out further on the government support provided to heartlanders, feel free to speak with our business advisor HERE.

 

To watch the full video from SPH Chinese Media Group Audience Development (新加坡报业控股华文媒体集团受众拓展)

Far-sighted SMEs press on with expansion despite Covid-19

To find out further on the government support provided, feel free to speak with our business advisor HERE.

 

To view the full article from The Business Times under Singapore Press Holdings Limited

掌握产品“阵容”诀窍 中年...

掌握产品“阵容”诀窍 中年工程师

To find out further on the government support provided, feel free to speak with our business advisor HERE.

 

To view the full article from Lianhe Zaobao

Help for heartland firms to go digital, adopt e-payment

To find out further on the government support provided, feel free to speak with our business advisor HERE.

 

To view the full article from The Straits Times at ST Online

WFH Culture

Find out more from a SME Centre business advisor.

Is the WFH culture here to stay? 

 

To view the full video from Mothership

[转型助力 坚毅前行系列]

SaniQUO浴缸走进HDB 泡澡泡出新商机

《转型助力·坚毅前行》系列访问了五个商家,它们在不同行业深耕,既有从事传统点心和娘惹糕点制作,也有制造卫浴用品和提供急救训练服务等。
在疫情暴发之前,这些业者早已意识到转型的重要性,开始转向自动化生产,并采用数码行销等。为了对抗疫情,商家们的转型决心也比以往更加坚定。

Make an appointment with our business advisors from SME Centre to find out how we can work with you to grow your business.

 

To view the full article from Lianhe Zaobao

Co-founder of The Golden Duck, 28, snacks so much he turned his love for tidbits into a thriving bus

Find out how the SME Centres can work with you to grow your business by making an appointment with the business advisors.

 

To view the full article from Mothership

Support Local Series: SME Digitalisation (Yak Hong Coffee House)


Find out how this SME makes use of technology to run SIX coffee houses all at once!

 

'Reproduced with permission from North West CDC publication July 2020 Cohesion Issues.'

Support Local Series: SME Digitalisation (Long Pun Group)

Keeping the business up and running during the circuit breaker may be a challenge for some. But for this 38-year-old family-owned SME, embracing digitalisation has provided an answer to business continuity.

 

'Reproduced with permission from North West CDC publication July 2020 Cohesion Issues.'

BLINDS THAT BIND

The founder of window-screen specialist Durablinds on how SME Centre@SouthWest has helped build what is most important in her business - people. 

 

'Reproduced with permission from South West CDC publication BRIDGE March/April 2020 issue.'

SMEs can tap free webinar series to improve business capabilities

To find out further on the government support provided, feel free to attend our Webinar that is feature by The Straits Times.

 

To view the full article from The Straits Times at ST Online

SME Centres help SMEs Digitalise during virus downtime

We were in touch with SME Centre for RI Luxury largely due to our main group business – Royal Insignia. RI Luxury is one of the business units in the group’s effort in diversification into Food Retail.

Royal Insignia is a local SME that specialises in creating Orders, Decorations and Medals for Royal families around the world.

Royal Insignia has been a regular client of the SME Centre @ Singapore Manufacturing Federation (SMF) since 2013. With the strong rapport built over the years with SME Centre@SMF, our business advisor, Mr Bernard Tan, has a very clear understanding of our company establishment, business plans and employee profile.

This is the main reason why we can adopt digitalisation solutions in a short time as our business advisor understands what are our business challenges and what are some of the priorities SME like us can do in the short-run and progressively in the long-run. 

From our company’s perspective, there is also a mutual understanding and trust on what our company should and must adopt. Also, they have provided various avenue for us to be updated on government agencies' advisory and often they share this information with business leaders like us which can be very useful amidst this difficult situation.

Mr. Lin YiQun, General Manager of Royal Insignia

 

To view the full article from The Business Times under Singapore Press Holdings Limited

Tech adds bite to bak kut teh business

Koon Bak Kut Teh which started in 2005 with a hawker stall selling its signature pork ribs in soup, now has four outlets in Bukit Timah, Jurong East, Boon Lay and Lavender. It also has an online shop that sells its products such as white pepper powder, crispy prawn chilli and bak kut teh spices. Director and founder Chong Nyen Koon noted that going digital was an important step to improve the business. He approached the SME Centre @ Singapore Manufacturing Federation, which helps small and medium-sized enterprises to start, sustain and grow their businesses. He shared that with the assistance,  they were able to upgrade the dish-washing equipment which helped increase productivity. They were also introduced to a more advanced point-of-sale system, as well as the e-menu, which all helped to improve operating efficiency. Mr Chong said that going online will increase product reach and allow more people, local and overseas, to find out about the brand. He said that the firm is now looking to expand overseas with the possibility of collaborating with international partners.

 

To view the full article from The Straits Times at ST Online

Former pasar malam stall now holds Facebook live auctions

Bailong sells Chinese art pieces, paintings, crafts, art wares and gemstones that were linked to feng shui beliefs. The firm, which started in 1997, used to move around different pasar malams. It has now expanded its audience by moving to Facebook live to auction products online. Its manager James Lin said that the shift online has helped the firm to remain in a fixed location that all customers can “visit” virtually and allow the marketing team to expand its capabilities. He added that the firm was able to sell more products online as the Internet allows them to gain more exposure in the market. As a result of going digital, Bailong’s revenue rose by more than sevenfold in the first year of doing online auctions. Lin was helped by the SME Centre @ Singapore Manufacturing Federation, which is supported by Enterprise Singapore. The centre gave him advice on matters such as attaching authentication proof to the products sold online to assure consumers who are not physically present. Lin plans to expand the business model overseas.

 

To view the full article from The Straits Times at ST Online

Staying ahead of the curve

With the help of SME Centre@SouthWest, Omega adopted new technology to help increase productivity and workplace safety.

'Reproduced with permission from South West CDC publication BRIDGE July/August 2019 issue.'

Embracing Digitalisation

The founder of Chinese restaurant San Ren Xing share how SME Centre@SouthWest helped them adopt digital solutions to improve their business.

As Singaporean consumers get savvier and the marketplace grow increasingly global, many small and medium enterprises (SMEs) are feeling compelled to stay on top of their game and become more resourceful. A first step might be to embrace the digital age and adopt innovative technological solutions. But that can be intimidating if one does not know where to start. Thankfully, help is around the corner.

San Ren Xing(www.sanrenxing.sg), a Chinese restaurant specialising in Fujian and Szechuan cuisine, with outlets in JCube and Thomson Plaza, successfully tapped on resources via SME Centre@SouthWest to tackle their operational problems. Founders Mr Xiong Wei, 46 , Mr Fu Shi Liang,49 , and Ms Mandy Chen, 51, recalled how they discovered help.

'Reproduced with permission from South West CDC publication BRIDGE January/February 2019 issue.'

 

Excel Hardware: Brick-and-mortar business reaps benefits of taking products online

“We faced issues like delayed payments, a lag in inventories checks and low customer satisfaction level,” said marketing director Kaden Choa, whose father set up the business in 1998.

Overcoming obstacles

Determined to resolve their operational issues, Excel Hardware approached the SME Centre@NorthWest for advice. Supported by Enterprise Singapore, the network of 12 SME Centres islandwide offers advisory services to help businesses start, transform and grow.

“We were also hoping to understand the type of funding support available for developing an online platform,” added Kaden, as the company was looking to set up an e-commerce site.

After a comprehensive assessment, the Centre’s business advisor identified how the company could enhance its business processes and improve productivity, with the support from the Capability Development Grant (CDG).

CDG defrays up to 70% of costs in areas such as improving financial management capabilities, product development and technology adoption.

Mr Kaden Choa, Marketing Director of Excel Hardware

Revitalising Bangkit

Located in the heartlands of Bukit Panjang, Bangkit is a bustling neighbourhood and home to residents from all walks of life, from first-time homebuyers and young professionals to retirees.

At the heart of this estate is the Bangkit Neighbourhood Centre and surrounding market street, which has over 60 stores and services operating across five retail blocks since 1989.

Despite the wear and tear the area has endured over the years, it remains the primary destination for residents to purchase their daily necessities and mingle with one another.

In 2014, 19 blocks along Bukit Panjang Ring Road and Bangkit Road were selected under the Ministry of National Development's Neighbourhood Renewal Programme (NRP) for revitalisation. 

The objective of the revitalisation is to transfrom this epicentre and market street into a vibrant art and shopping area. It aims to inject new life into the place, and turn in into a pleasant space for leisure and community bonding.

Besides enhancing the look of the area, structural improvements such as installing anti-slip tiles and a ventilated canopy, have been made to enhance residents' shopping experiences and provide barrier-free access for the elderly and disabled.

Tech Turnaround

Technology Lightens the workload for SMEs.

It is good that the government provides subsidised rates to help SMEs get on board the tech trend, and that that SME Centre can guide business owners through the grant- application and claims-submission process.

Mr Mel Ng, co-founder of P2E

‘Reproduced with permission from South West CDC publication BRIDGE July/Aug 2017 issue.’

Rebooting the Business

Rebooting the Business 

With a push in the right direction from SME Centre@SouthWest, small and medium enterprise(SME) owner Mr Fu Wanxin successfully upgraded his business.

Mr Fu Wanxin,Owner of G-Power Computer Services

‘Reproduced with permission from South West CDC publication BRIDGE Nov/Dec 2016 issue.’

 

 

 

Feature on Bangkit group-based upgrading project

Group-based solutions for business success
Making space for productivity

Mr Tan Jue Tong, Owner
Owner of Mong Lee Mini-Mart

 

武吉班让万吉邻里中心 在邻区更新计划下 打造全新艺术街

Channel 8 feature on Bangkit “group-based upgrading project”

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